Conditions & General Information:

The conditions below form the basis of any contract between you and US Masters Golf Holidays (The Operator). When you contact the operator to book your tour, you appoint them to act as your agent to obtain the requested services for you. When they have done so, and you have confirmed the booking and paid the deposit, they will accept responsibility for providing your vacation from that point onwards. No employee or representative of the operator has the authority to change these conditions or information. The lead participant or agent assumes the responsibility of sharing these terms and conditions with each participant on the trip. US Masters Golf Holidays is not responsible for any participants misunderstanding of these terms and conditions due to the failure of the lead participant to share this information.

NOT INCLUDED IN TOTAL PRICES: Caddies, alcoholic drinks (excluding Magnolia Manor), laundry, telephone, and items of a personal nature, meals not specified, and the Collision Waiver, Personal Assistance Accident Insurance, Gas, any item not listed in the program.

Deposit and Payment: (Masters only) to ensure a reservation, a deposit of 100% of total price per person must be received by the operator within 14 days of confirmation Reservation & ticket prices cannot be guaranteed if all payments are not received by the operator by the due dates. Personal or company check or VISA, Mastercard or Discover/NOVUS are accepted. All reservations for which the deposit is not received within 14 days are automatically cancelled. All prices are quoted in U.S. dollars. Receipt of a signed check or Credit Card authorization by US Masters Golf Holidays acknowledges acceptance of our terms and conditions.

Masters Tournament Cancellations: All deposits are non-refundable. All additional payments are non-refundable. All moneys once paid are non-refundable. All cancellations must be submitted in writing via mail or faxed to Us Masters Golf Holidays.

Masters Tournament Tickets: All Masters Ticket sales are final and non-refundable. Upon request we will agree to place your order on a “Try to Sell” basis. 

Masters Tournament Hotels Only: All Masters Hotel Room sales are final and non-refundable.

Documents: Upon completion of all payments, and approximately two weeks prior to departure each passenger will receive by mail all necessary documents and certificates.

Cancellation Charges: If any trip is cancelled by US Masters Golf Holidays (the Operator) all deposits and payments will be refunded in full.

Insurance: Travel insurance providing accident, baggage and cancellation protection is strongly recommended. Details and applications for low cost insurance will be provided to passengers with confirmation of reservations, or on request.

Change Fee: A $50 handling fee will be charged for any change in the reservation that is requested after the original booking is confirmed and processed.

First Night Hotel: Hotel rooms cannot always be guaranteed to be available on arrival. Occasionally rooms will not be available till after 3:00pm.

Unused Tour Services: Tour services included in this package, and not used, are non refundable. No refunds will be made for unused hotel accommodation, unused tee times, meals not taken, nor any other services not used due to flight delays, schedule changes, or for any other reason.

Weather: Weather conditions may affect travel to and from the event, and may cause the postponement or cancellation of the event. Such circumstances are beyond the control of Us Masters Golf Holidays and accordingly, no refund for unused services, or allowance for the loss of enjoyment caused by weather conditions, will be made by US Masters Golf Holidays.

Departure Schedules: The departure schedule published in the program or quoted on request are accurate at the time of printing or quoting and not changes in dates time or equipment are anticipated. However, in the unlikely event that it should become necessary to alter any of the above, the tour operator cannot accept responsibility for delays or missed connections etc. arising from these changes. Everything possible will be done to notify passengers of accurate flight details.

Car Rental Information: Drivers must have a valid driver's license and be over 21 year of age. Car rental rates do not include gas and personal accident insurance or road fund recovery charge. On delivery of your car you will be asked to leave a cash deposit or major credit card to cover the gas. The vouchers are not refundable and car rental company or tour operator are not obligated to make partial refunds on unused services or apply any portion of the vouchers to charges for gas insurance or damages. Please advise name of any car driver over 70 years.

Responsibility: Us Masters Golf Holidays referred to as the Operator and/or its agent’s acts only in the capacity of agent for the passengers in all matters relating to travel whether by plane, car, motor coach or any other means of conveyance. It shall not be liable for any injury damage or loss resulting from the neglect or default of any company or person engaged in conveying the passengers or of any hotel proprietor or other person supplying services or materials. Furthermore, US Masters Golf Holidays is not responsible for any loss, injury, or damage caused by acts of God, acts of government or other entity, wars, disaster, riot or civil disorder, curtailment of transportation facilities, inclement weather or any other circumstance beyond its control. For all cancelled events, clients will receive a refund in the form of a store credit (except for Act of God, Strike, act of war, terrorist act or Lockout ) there are no refunds for postponed or rescheduled events. The Operator reserves the right to withdraw or cancel any described program, refuse or retain any person as a member of the travel group at any time to make changes in the printed itinerary whenever, in its sole judgment, conditions warrant or if it deems it necessary for the convenience or safety of the passengers. All ticket orders may be cancelled by the operator with a full refund. All prices are based on tariff and rates of exchange in effect on the date of publication, or as stated above and are subject to change. Unless services are unused by prior arrangement no refund can be made. US Masters Golf Holidays is not liable for loss, damage or theft of luggage or personal belongings, for personal injury, accident or illness on any vehicle or at any place throughout the tour.

Jurisdiction and Venue: The parties hereto agree that should any legal action be commenced to enforce any terms and conditions of this agreement or any legal action is commenced in any way, directly or indirectly, related to this agreement, that jurisdiction and venue for said legal action shall be in the County of Hamilton, City of Cincinnati, and State of Ohio.



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